Re: Plantronics microphones

From: spk2wrt@phoenix.edc.org
Date: Tue Jan 29 2002 - 13:35:14 EST


Hi Peggy

Thank you so much for this. The comment that I had from our own purchasing
department was ... "but we never have any complaints from our customers"!
So
... the silent majority are sullen rather than satisfied??

With kind regards

Dr Peter S Kelway
Words Worldwide Limited

e-mail: md@keyspell.com
web: www.keyspell.com
tel: 07980-177390
fax: 01661-822777

----- Original Message -----
From: <spk2wrt@phoenix.edc.org>
To: <spk2wrt@phoenix.edc.org>
Sent: Tuesday, January 29, 2002 10:58 AM
Subject: Re: Plantronics microphones

> Peter,
> I really appreciate your comments about the headphone that comes with
DNS.
> I spent a lot of time and energy writing grants to get this equipment in
> the
> high schools and middle school, and the other day I found 3 broken
> headphones. I was very upset with the staff and students thinking they
> were
> not taking care of the equipment.
>
> I was able to replace one of the headsets with an older model and also
> noticed it was a much sturdier model I have had for several years. The
> local computer store sells some hardy sets for as little as $8.00 so DNS
> should be able to supply a better piece of equipment. Thanks for
bringing
> it up.
>
> Sincerely,
> Peggy Bozyk
> ----- Original Message -----
> From: <spk2wrt@phoenix.edc.org>
> To: <spk2wrt@phoenix.edc.org>
> Sent: Monday, January 28, 2002 9:38 AM
> Subject: Plantronics microphones
>
>
> >
> > We are experiencing considerable dissatisfaction amongst schools with
the
> > Plantronics SR1 microphone now supplied as standard equipment with DNS.
> >
> > Compared with a number of cheap noise-cancelling alternatives on the
> > market, criticisms are:
> > The unit is not robust, main components being made of a very
brittle
> > plastic.
> > The boom adjuster restraining housing splits apart when minimum
> > pressure is applied.
> > It only has a single headphone unit.
> > It produces low signal-noise performance with some common PC sound
> > chips.
> > We were very pleased with its appearance and performance initially but
> have
> > become bitterly disappointed with it when used in schools.
> >
> > I would be glad of hearing if list serve members have any contribution
to
> > make on this.
> >
> > With kind regards
> >
> > Dr Peter S Kelway
> > Words Worldwide Limited
> >
> > e-mail: md@keyspell.com
> > web: www.keyspell.com
> > tel: 07980-177390
> > fax: 01661-822777
> >
> >
>
>
>
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